Due to the prevailing situation of the country (fuel shortage & powercuts) we are facing difficulties in completing the deliveries within the standard timelines. We kindly request you to have patience as we are working to make arrangements to fulfill delivery of orders as soon as possible.

Privacy Policy

EZstove.lk value and respect your privacy and is dedicated to keeping your details private.

Any information we collect in relation to you is kept strictly secured. We do not pass on/sell/swap any of your personal details with anyone.

We use this information to identify your orders, provide you with our newsletter (if applicable), share any safety and maintenance information, fulfill warranty (if needed), and personalize your experience with the Stove. We may also use the information we collect to keep you abreast of changes to our EZstove website, to inform you about new products and services, or to let you know about special offers you might find worthwhile. If you would rather not receive this information, you can email us at ezstoves@gmail.com and we will respect your request.

Whenever you use our EZstove website or any other EZstove website, the computer on which the web pages are stored (the webserver) needs to know the network address of your computer so that it can send the requested web pages to your internet browser. The unique network address of your computer is called an “IP address” and is sent automatically each time you access any internet site. From a computer’s IP address, it is possible to determine the general geographic location of that computer, but otherwise, it is anonymous. We do not keep a record of the IP addresses from which users access our EZstove website except where you have specifically provided us with information about yourself, in which case we also record your IP address for security purposes. An example of this would be when proceeding to a checkout to finalize an order you wish to make. After completing the form provided, your IP address will be stored along with a transaction number that allows us to track your order.

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