Due to the prevailing situation of the country (fuel shortage & powercuts) we are facing difficulties in completing the deliveries within the standard timelines. We kindly request you to have patience as we are working to make arrangements to fulfill delivery of orders as soon as possible.

TERMS & CONDITIONS

GENERAL CONSIDERATIONS AND SCOPE EZSTOVES

maintains a portal www.ezstove.com and ecommerce site to purchase cooking stoves and accessories. Terms and conditions will be applicable to all who enter the www.ezstove.lk site whether browsing or transacting. If periods are stated in working days, these include all weekdays except Saturday and Sunday and all statutory holidays.

 

Using www.ezstove.lk site
When transacting on the Site your personal details will be requested and will be your responsibility to provide complete and accurate personal details.

 

SERVICE AND COMPLAINTS
Your satisfaction is important to us and we will strive to attend to your service requests and complains promptly. You may write to our customer service division on ezstoves@gmail.com or send a your details and requests through our contact page.

 

DATA SECURITY
As a part of transacting purchases on www.ezstove.lk you will be asked to provide personal data. This data is required by us to process the orders effectively on www.ezstove.lk. All personal data is confidential and will be treated by us in accordance with relevant legal regulations. To safeguard your privacy in online payment transactions Ezstoves uses the latest encryption techniques through a reliable and secure payment gateway provider.

 

IMAGE AND CONTENT RIGHTS

All images and other content on www.ezstove.lk belong exclusively to EZSTOVES. The use of any images or content in whatever form is prohibited and will result in legal action.

 

RETURN OF PRODUCTS PURCHASED ON www.ezstove.lk
Due to the nature of the products returns will not be accepted.

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